Work History
Career Timeline
Central Michigan University
IT Telecom Technician
May 2025 – Present
- Developed Python/Bash dependency mapping scripts to trace telecom infrastructure relationships across campus systems.
- Reduced Mean Time To Detect (MTTD) for network incidents by 40% through automated alerting and diagnostics.
- Authored 12 runbooks and SOPs now used as the primary reference for Tier 1–3 incident escalation.
- Decreased escalation volume by 35% by implementing structured triage workflows and self-service documentation.
Amazon
Extern — Operational Strategy & People Analytics
Dec 2025 – Mar 2026
- Queried multi-table SQL data warehouses to surface workforce and operational trends for executive stakeholders.
- Built Power BI dashboards that reduced manual reporting time and improved visibility into KPI performance.
- Reduced data pipeline error rate by 30% through query optimization and validation logic.
- Automated sprint tracking and reporting through Jira workflow configuration and scripted updates.
Qurious Click
Data Systems Developer
Feb 2022 – Apr 2024
- Improved transaction reliability by 20% through robust data pipeline architecture and validation layers.
- Built and maintained CI/CD pipelines to streamline feature deployment and reduce manual release steps.
- Decreased release error rate by 45% via automated regression testing integrated into the deployment pipeline.
- Increased contract throughput by 30% through workflow redesign and system integrations.
Self-Employed
Freelance Software Developer
Sep 2023 – Jul 2024
- Designed and deployed Ethereum smart contracts in Solidity for client decentralized applications.
- Managed full client delivery cycle: discovery, development, testing, and handoff documentation.
- Delivered multiple end-to-end projects for clients spanning fintech and Web3 sectors.